Social Commerce Products and Solutions

socialContent Engine

Generate the most valuable product-related social content, proven to drive higher conversion and improve SEO.

Customer Reviews Social Answers
socialEngagement

Amplify social content across the web, increase loyalty and drive traffic to your site through established gamification techniques.

Social Discovery Social Loyalty Community
socialMeasurement

Measure the impact of social activity on sales through the first integrated social measurement platform.

Social Measurement

Josh Himwich

VP, eCommerce Solutions | diapers.com

"We’ve seen how important reviews and Q&As are to our customers. People will often come into our stores requesting things that were highly reviewed online. Adding Social Loyalty is a logical next step to reward our most passionate customers and encourage them to share. It drives stickiness, sales and repeat customers, while creating valuable social content. "

Howard Blumenthal

Director, Ecommerce Platform Solutions

"To say PowerReviews is a game-changer is an understatement. Within a month of launching PowerReviews, Diapers.com raised its conversion rate by 14%, and I attribute that entire increase to the integration of PowerReviews. "

Josh Himwich

VP, eCommerce Solutions

"When you send flowers, you’re celebrating something. It’s natural that you’d want to share your opinions about your order, and that you’d always want just the right arrangement. PowerReviews’ Social Loyalty let's us reward our customers for doing what comes naturally, while generating valuable content that helps turn our other shoppers into buyers. "

Tessa Wagner

Director of Product Management

"When a customer is in the consideration phase, it's a testimonial from other customers that's most effective in driving conversion. We've seen that with reviews, we've seen it with Q&A, and we're confident we'll see it with Social Answers, adding another layer of credibility that's sure to generate more sales. "

Matt Saperstein

Lead Developer

Tessa Wagner

Director of Product Management

"Step2 is fortunate to have an incredibly engaged and socially active customer base, and we’re always looking for new ways to incorporate this into our business. With ESS, we’re able to tap into the conversations they’re having and the content they’re creating in order to drive sales in a way that just gathering Facebook fans can’t do. "

Tena Crook

Online Marketing Director

"We hear again and again that product reviews and other objective, customer-generated content are some of the most important tools our customers use to make purchase decisions. Using PowerReviews’ Social Loyalty tools, we’re seeing a significant increase in this kind of content, which ultimately helps increase buyer confidence and drive sales. "

Johnathan Karch

Asst. Dir. Sales/Marketing

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We’ve been acquired by Bazaarvoice, Inc (NASDAQ: BV)!

Our combined team will bring together the very best of both platforms. To learn more about the acquisition, read the press release, and visit Bazaarvoice.com.

socialContent Engine

socialEngagement

socialMeasurement