Reduce support costs by adding verified buyers, brand experts, and category enthusiasts to your team.  PowerReviews offers social support products designed to turn your customers into your support team and provide answers to hesitant shoppers at the point of decision. Address frequently asked questions and improve marketing copy to give shoppers the answers they need without having to contact your support team.  Featured social support products include:

  • Customer Reviews

    Build traffic, sales, and engagement with real buyer endorsements and structured, attributed reviews that shoppers prefer 2-to-1

  • AnswerBox Q&A

    Turn browsers into buyers and reduce support costs with intelligent routing and answers from trusted sources at the point of decision

     

  • BrandShare

    Open content distribution syndicates content from any source, where you want it, and your customers want to find it

  • Reporting

    Executive dashboard and product-level analytics help you measure social performance, prove ROI, and energize the entire organization

     


    See All Products >

Type Title / Description Topic Datesort icon Action
Advance Auto Parts Rolls Over Competition with Integrated Social Experience Drive Sales 06/2012 Download
Teleflora Drives Sales with a Bouquet of Social Offerings Drive Sales 05/2012 Download
Step2 Increases On-site Engagement and Extends Reach with Buzzing Community Social Commerce 05/2012 Download
SKECHERS Races to Provide Key Answers, Adds Powerful Social Tool to Drive Onsite Conversion Drive Sales 05/2012 Download
Karmaloop: MyBuys and PowerReviews Help Create “Community of Style” and Increase Conversion by 73% Drive Sales 08/2011 Download
Danner: Kicks Up Product Conversion by 50% with PowerReviews Drive Sales 08/2011 Download
Evo: Customer Questions Provide Valuable Answers to Fellow Shoppers, and their Merchants Improve Marketing 08/2011 Download
Mountain Gear: Consumer-Generated Feedback Enhances Email Marketing Improve Marketing 08/2011 Download
Multibillion Dollar Specialty Retailer Increases Product Coverage and Review Volume with Switch to PowerReviews Build Content 08/2011 Download
Sierra Trading Post: AnswerBox Nurtures Customer Community Heightens Customer Confidence with Trusted Information and Insights Improve Service 08/2011 Download
BTO Sports achieves 96% Conversion Uplift after switching to PowerReviews Tag-Based Reviews Solution Drive Sales 06/2011 Download
Abe's of Maine Leverages AnswerBox Solution to Acquire New Customers for Less than $24 CPA Drive Sales 06/2011 Download
Discgear.com Boosts Product Conversion 74% with Structured Customer Reviews Drive Sales 06/2011 Download
Diapers.com: In-Line SEO™ boosts natural search traffic by 49% and search-based sales by 33% Increase Traffic 06/2011 Download
NetShops: 26% increase in product sales from tag-based customer reviews Drive Sales 06/2011 Download
Diapers.com: How Diapers.com Used Customer Reviews to Turn Browsers into Buyers Drive Sales 06/2011 Download
Brookstone: Optimized User Generated Content Increases Search Engine Rankings and the Bottom Line Increase Traffic 06/2011 Download
Type Title / Description Topic Datesort icon Action
Social Loyalty Data Sheet

The only loyalty solution fully integrated with social content and proven to drive sales.

 Social Commerce 05/2012 Download
The Essential Social Suite

Turn social into sales with the complete social solution.

 Social Commerce 02/2012 Download
Google Product Reviews

Syndicate reviews across Google properties

 Increase Traffic 08/2011 Download
Facebook OnSite

Facebook-powered community - on your product page.

 Drive Sales 08/2011 Download
Review Accelerator

Generate more content with automatic purchaser follow-up

 Build Content 08/2011 Download
In-Line SEO

SEO where it counts - the product page

 Increase Traffic 06/2011 Download
Customer Reviews

Trusted feedback that moves people to buy

 Drive Sales 06/2011 Download
BrandShare

Power more sales across your channels

 Increase Traffic 06/2011 Download
Mobile Reviews

Customer Reviews at the point of decision

 Drive Sales 06/2011 Download
AnswerBox

Turn hesitant shoppers into confident buyers

 Drive Sales 06/2011 Download
Type Title / Description Topic Datesort icon Action
Step2 Climbs the Ladder of Social Success With PowerReviews' Social Loyalty Drive Sales 04/2012 Watch Now
The Essential Social Suite: How to Turn Social Into Sales (featuring Teleflora)... Drive Sales 03/2012 Watch Now
How Social Discovery is Advancing E-commerce (co-hosted by Facebook) Social Commerce 02/2012 Watch Now
Social Shopping Study 2011: 5 Trends Shaping the Future of E-commerce Social Commerce 10/2011 Watch Now
Social SEO: Drive More Traffic with UGC

...

 Increase Traffic 08/2011 Watch Now
Facebook Sharing Explodes: Drive More Sales with the Open Graph Drive Sales 08/2011 Watch Now
The Case for (and Against) Facebook Commerce

...

 Drive Sales 06/2011 Watch Now