Meet the Team is a recurring series on the PowerReviews blog, allowing you to get to know the people behind our success.
We recently sat down with Jessica Teji, Senior Client Services Director in our Chicago office, to learn more about her role, why she loves PowerReviews, and what she enjoys doing outside of work. Jessica’s only been with PowerReviews for six months, but she’s already made a tremendous impact helping our clients be successful with the PowerReviews platform.
What do you do at PowerReviews?
As a Senior Client Success Director, my role is to help our Enterprise clients get the most use out of the PowerReviews platform. I work closely with Fortune 500 companies to help them increase User Generated Content (UGC) and utilize it across different channels.
I love helping our clients get a better understanding of their brand by observing the quantity and quality of UGC over time and identifying insights to continue to improve their products for consumers. For one of my clients, the engineering department’s performance is tied to the ratings on a new product launch. I’ve worked with this client to ensure that the moderation policies and right processes are in place to collect ratings and reviews and syndicate them to retailers as quickly as possible to increase conversion.
What’s your favorite thing about working at PowerReviews?
The people and the environment make coming to work enjoyable. Plus, our culture and events are always a great way to reconnect with employees across different departments. My favorite event was hosting Built In Brews (a monthly happy hour hosted by a different, high growth tech company in Chicago) when we moved to our new office in the Loop. I enjoyed inviting family and friends to come visit our office and learn about what we do. The mayor even made a guest appearance!
What did you do before joining PowerReviews?
I worked in finance at an asset manager, BlackRock, for six years in New York as a relationship manager for global insurance and financial institutions. After moving to Chicago, I worked for a five person startup and got exposure to SaaS, analytics and the entire lifecycle of a client.
What’s something people might not know about you?
I love photography of all kinds and have done shoots on the side for charity events, engagement sessions, smaller parties and other events.