Engage with Shoppers Anytime, Anywhere
Engage and address customer feedback across the Open Network by responding to reviews and syndicating those responses to your key retailer sites. Leverage the reach of the review syndication to maximize sales and communicate with consumers no matter where they shop.
- Impact sales on retailer sites: Quickly and accurately address purchase-blocking concerns and reviews on key retailer sites to maximize sales across channels.
- Drive brand awareness: Respond to low-rated reviews across channels to protect brand image and engage with consumers, no matter where they shop.
- Improve efficiency and customer experiences: Proactively provide customer care, exchange or refund information to improve efficiency for internal teams, and a better customer experience for shoppers.
- Strengthen retailer relationships: Provide retailer partner product pages with valuable review responses to help them drive sales, address concerns and provide a better online shopping experience.