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Benchmarking Sentiment Analytics

Drive Exceptional Product Experience with Exceptional Product Intelligence​

  • Focus group-comparable intelligence at a fraction of the cost
  • Deep, hard-to-obtain competitor insight
  • Benchmark at brand, category and product levels
  • Across all retailers and marketplaces

Start benchmarking your product experience now

Access data from the biggest retailers + any other retailer/marketplace

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Amazon-logo
best-buy-logo
target-logo
Walmart_logo.svg
zappos-logo

Unrivaled competitive intelligence

Benchmarking Sentiment Analytics leverages online review data to provide unrivaled competitive intelligence. Make comparisons across:

  • Any product
  • Any category
  • Any brand
  • All selected marketplaces or retailers
  • Both yours and your competitors’ products

Deep product intelligence

Benchmarking Sentiment Analytics enables you to drive game changing product improvements.

  • Evaluate overall brand standing against competitors with our proprietary Brand Health Score measurement framework
  • Identify key consistent themes
  • Prioritize improvements according to impact

Benchmarking Sentiment Analytics: By the Numbers

1 M
Draws on analysis of 53M consumer reviews from across the internet
1 K
Identified 150,000 unique adjectives to ensure effective and accurate benchmarking
0 M
Identified more than 2M unique discussion topics through consumer feedback
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"UGC Analytics has opened up a completely new customer experience data source for us. Ratings and reviews are great validation and social proof for other customers. But using this information to drive tangible change makes sense on so many levels.”
Dan WainwrightCustomer Insights Coordinator, Discount Tire

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