Drive Exceptional Product Experience with Exceptional Product Intelligence
Focus group-comparable intelligence at a fraction of the cost
Deep, hard-to-obtain competitor insight
Benchmark at brand, category and product levels
Across all retailers and marketplaces
Start benchmarking your product experience now
Access data from the biggest retailers + any other retailer/marketplace
Unrivaled competitive intelligence
Benchmarking Sentiment Analytics leverages online review data to provide unrivaled competitive intelligence. Make comparisons across:
Any product
Any category
Any brand
All selected marketplaces or retailers
Both yours and your competitors’ products
Deep product intelligence
Benchmarking Sentiment Analytics enables you to drive game changing product improvements.
Evaluate overall brand standing against competitors with our proprietary Brand Health Score measurement framework
Identify key consistent themes
Prioritize improvements according to impact
Benchmarking Sentiment Analytics: By the Numbers
1M
Draws on analysis of 53M consumer reviews from across the internet
1K
Identified 150,000 unique adjectives to ensure effective and accurate benchmarking
0M
Identified more than 2M unique discussion topics through consumer feedback
"UGC Analytics has opened up a completely new customer experience data source for us. Ratings and reviews are great validation and social proof for other customers. But using this information to drive tangible change makes sense on so many levels.”
Dan WainwrightCustomer Insights Coordinator, Discount Tire