Customer Content Management

Ratings & Reviews
Questions & Answers
Image & Video
Social Curation

Harness the power of customer-generated content across channels, to uncover actionable insights that drive brand advocacy and sales.

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Influencer Content Acceleration

Sampling for Reviews
Sampling for Influence
Sentiment Analysis Reports

Turn every customer into an influencer and use social media to accelerate the creation and amplification of customer-generated content.

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UGC Analytics

Product Sentiment Analytics
Benchmarking Sentiment Analytics
PDP Site Analytics
Operational Reporting

Get the actionable intelligence you need to influence consumer behavior to drive more sales.

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Customer Experience Feedback

Customer-Based Mystery Shopping
CSAT Measurement

Collect the full spectrum of customer experience feedback at scale to uncover insights, improve loyalty, and drive in-store traffic and results.

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CUSTOMER CONTENT MANAGEMENT

Harness the power of customer-generated content across channels.

Everything you need to solicit, verify, and showcase product feedback and enable content sharing. Uncover the actionable insights that drive brand advocacy and sales.

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INFLUENCER CONTENT ACCELERATION

Turn every customer into an influencer.

Increase social engagement and drive sales growth by capturing customer-generated content faster and in greater volumes.

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UGC ANALYTICS

Leverage UGC to improve sentiment and drive better outcomes.

Get the actionable intelligence you need to understand and improve consumer sentiment, influence consumer behavior, and drive more sales.

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CUSTOMER EXPERIENCE FEEDBACK

Monitor and optimize your in-store customer experience.

Capture customer experience feedback at scale to uncover insights that drive traffic and results in-store, while improving overall brand loyalty. Our modern platform, Journey IQ, powers CX feedback.

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