Resources at your fingertips
Welcome to the resources library. Browse our customer engagement content to create better experiences both on and offline.
Press Release: Impact of Consumer Ratings and Reviews Surges in COVID-19 Era
PowerReviews analysis of consumer activity across 1.5MM product pages reveals both online review engagement and ecommerce conversions has doubled…
Impact of Consumer Ratings and Reviews Surges in COVID-19 Era
COVID-19 epidemic pushes shoppers online and increases review consumption.…
Turn Every Customer into an Influencer
Social media influencing is at a critical inflection point: engagement rates are declining (down to 2.4% from 4% in 2016) and consumers are incre…
How to create authentic digital engagement in COVID-19 era
Digital engagement is way up in the coronavirus period, but brands need to communicate with empathy and authenticity to have a positive impact.…
Webinar: Building Brand Trust With Everyday Influencers
Learn the advantages of leveraging passionate customers and brand enthusiasts, and how they can help brands earn more engagement and feedback.…
Five ways to Illuminate the Path to Purchase with More Customer-Generated Content
In a world where we are all information-rich, the days when customers make purchase decisions without thoroughly researching them first are long …