More than ⅔ of shoppers say the ability to read ratings and reviews prior to purchase decreases their likelihood to make a return.
Side Effects: Ratings & Reviews
- Fewer product returns due to increased consumer confidence
- Customers purchase the correct size the first time, because they can see how others with a similar shape have experienced the products fit
- Ability to ensure the product description matches the IRL product. No surprises when the item arrives
Consult your Customer Success Team for tips to increase your daily dose of reviews.
Read the report to find out why ratings and reviews might be the cure to your return woes.