Resources

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Welcome to the resources library. Browse our customer engagement content to create better experiences both on and offline.

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  • UGC Benchmarks
  • Webinars
All
  • All
  • Best Practices
  • Blog
  • Brand Health Index
  • Category Scorecard
  • Consumer Research
  • Insights
  • News
  • UGC Benchmarks
  • Webinars
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Best Practices For Creating Engagement-Based Loyalty Initiatives

Increasingly, brands and retailers are adopting engagement-based loyalty ...
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Mobile’s Impact on the Shopping Experience

The end of the year marks out time ...
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The Connected Consumer

Brands are no longer the key influencer in ...
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Why Consumer Engagement Leads to Revenue Growth

Reviews are everywhere, but they weren’t always. From ...
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Four Ways Ratings & Reviews Put the Jingle Back In Your Holiday Sales

It’s that time of year again. With Black ...
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Turning Negative Reviews Into Positive Customer Experiences

We know that no one wants to have ...
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The Power of Reviews

The viral nature of the Internet allows social ...
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6 Ways to Nurture Engagement-Based Consumer Loyalty

Consumer Loyalty has long been measured in terms ...
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PowerReviews & Olapic to Offer User-Generated Content Solutions for Ecommerce

PowerReviews announced a new partnership with Olapic to improve UGC solutions for ecommerce.
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