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Welcome to the resources library. Browse our customer engagement content to create better experiences both on and offline.

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All
  • All
  • Best Practices
  • Blog
  • Brand Health Index
  • Category Scorecard
  • Consumer Research
  • Insights
  • News
  • UGC Benchmarks
  • Webinars

Webinar Recording: UGC Analytics in Action

Webinar Speakers Carol Krakowski, Director of Insights at ...
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The Definitive Guide to Product Sampling

By now, the value of reviews in converting browsers to buyers is well known. More reviews on your site = more sales. Product sampling is ...
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The #1 UGC-Dedicated Analytics Platform on the Planet: UGC Analytics in Action

We recently launched UGC Analytics, the number one UGC-dedicated analytics platform on the planet. This powerful and game-changing technology - powered by AI and Natural ...
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Why we built this: the Review Meter

Generate Longer 5-Star Reviews by Maximizing the Value of our new Capability
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PowerReviews Market Trends Snapshot – July 2020

Stabilization across the board as consumers settle into a “new normal” following re-openings.
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PowerReviews Launches the “Number One UGC-Dedicated Analytics Platform on the Planet”

PowerReviews today announces the release of UGC Analytics, the market-leading user-generated content reporting and text analytics suite powered by AI and Natural Language Processing.
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Why We Built This: UGC Analytics

Despite the extensive positive impact the UGC they capture has on sales and traffic, and even the more qualitative benefits like shopper confidence, few brands ...
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7 Best Practices for Harnessing UGC to Enhance Reputation Management

Proactive management of the reviews process is an essential element of both ecommerce and - more broadly – brand reputation management. In today’s digital world, ...
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Grow Sales by Showcasing Your Ratings & Review Content to More Shoppers

UGC offers compelling validation and social proof during the buying journey. How do you present it to shoppers in a way that will generate the ...
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