Resources

Resources at your fingertips

Welcome to the resources library. Browse our customer engagement content to create better experiences both on and offline.

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  • All
  • Best Practices
  • Blog
  • Brand Health Index
  • Category Scorecard
  • Consumer Research
  • Insights
  • News
  • UGC Benchmarks
  • Webinars
All
  • All
  • Best Practices
  • Blog
  • Brand Health Index
  • Category Scorecard
  • Consumer Research
  • Insights
  • News
  • UGC Benchmarks
  • Webinars

Turn Every Customer into an Influencer

Social media influencing is at a critical inflection point: engagement rates are declining (down to 2.4% from 4% in 2016) and consumers are increasingly skeptical ...
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How to create authentic digital engagement in COVID-19 era

Digital engagement is way up in the coronavirus period, but brands need to communicate with empathy and authenticity to have a positive impact.
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Webinar: Building Brand Trust With Everyday Influencers

Learn the advantages of leveraging passionate customers and brand enthusiasts, and how they can help brands earn more engagement and feedback.
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Building Brand Trust with Everyday Influencers: Webinar Video

Watch the latest webinar on the advantages of leveraging passionate customers and brand enthusiasts, and how they can help brands earn more engagement and feedback.
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Five ways to Illuminate the Path to Purchase with More Customer-Generated Content

In a world where we are all information-rich, ...
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Webinar: How to Build Trust with Everyday Influencers

Learn to leverage everyday influencers in our upcoming webinar: March 24, 2020.
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PowerReviews Appoints New CEO to Propel Company Through Next Phase of Growth

PowerReviews, a software and data company powering the authentic voice of the customer for brands and retailers, today announced the appointment of Mark Dillon as ...
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How to Build Trust with Everyday Influencers

Learn to leverage everyday influencers in our upcoming webinar: March 24, 2020.
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Webinar: The Anatomy of a Perfect Review

In this webinar, Carol Krakowski, Director of Insights, discusses the anatomy of the perfect review, along with proven strategies on how to collect and leverage ...
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