A Note from Our CPO: New Era In Our Partnership With Salesforce Commerce Cloud

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We all know that things move quickly in the e-commerce space. Brands and retailers are constantly testing, learning, optimizing and evolving to keep up with consumer expectations to create better and more contextual shopping experiences. This is why PowerReviews chooses technology partners who innovate and move as quickly as their customers do.

Today, PowerReviews is proud to announce a new partnership with Salesforce Commerce Cloud, the e-commerce platform used by some of the world’s best-known brands to create intelligent, personalized, shopping journeys, wherever their customers shop. This enhanced partnership offering makes PowerReviews one of the first and only integrated reviews partners vetted and certified for Salesforce’s new Storefront Reference Architecture, as available today.

PowerReviews’ enhanced integration partnership with Salesforce Commerce Cloud enables enterprise brands, retailers and merchants to quickly implement and collect ratings, reviews and questions and answers, along with native photos and videos through a fully customized review display.

Our enhanced Salesforce Commerce Cloud integration provides merchants with:

Streamlined Implementation & Onboarding Efficiency:

Merchants who leverage a PowerReviews standard ratings and reviews and questions and answers integration as part of their e-commerce instance implement and begin collecting reviews much faster than the average customer.

Comprehensive Salesforce App Coverage:

PowerReviews has up-to-dated and approved Salesforce Commerce Cloud integrations currently used by dozens of clients, including the LINK SiteGenesis and Storefront Reference Architecture cartridges.

Review Collection & Syndication:

Display authentic user-generated content including star ratings, text reviews, questions, answers, photos, videos and more; both directly in the review display and shared to an open network of top retailer sites reaching one billion shoppers across the web.

Customization & Flexibility:

Ratings & Reviews and Questions & Answers are easily implemented and fully customized to fit the look, feel and branding of any merchant leveraging Salesforce Commerce Cloud.

Data & Actionable Insights:

Advanced reporting and metrics improve review collection and display, helping merchants leveraging Salesforce Commerce Cloud collect and analyze customer feedback to enhance products and the shopping experience.

New offerings, more value for all

We focused on partnering with Salesforce because they are consistently investing in technology to support and enable their customers, which is exactly what we pride ourselves on at PowerReviews, as well.

With a large customer base using Salesforce today, and our position as one of Salesforce’s only reviews integration partners, new and current customers will see value as we continue to enhance our integrations — and usher in a new era of partnership and collaboration with Salesforce Commerce Cloud. Learn more.

Sara Rossio

Rossio, a 2015 Crain’s Chicago Business “40 Under 40” recipient has more than 20 years of experience in product management and marketing. Before joining PowerReviews, Rossio served as vice president of Product for Gogo, where she led a team to develop the product strategy and roadmap for the leading inflight internet and entertainment provider.