SKECHERS, a leading global brand in the lifestyle footwear industry, designs, develops and markets lifestyle footwear that appeals to men, women and children of all ages. A two-billion-dollar-plus company, SKECHERS’ global success stems from its ability to offer customers a high-quality shopping experience regardless of the channel.
By adding Social Answers to their site, SKECHERS achieved:
- 80% Open rate of answer notification email
- 32% Conversion increase for products with Q&A
- 51% Conversion rate from answer notification email
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