Mystery shopping reinvented

Store Experience Feedback

Understand and improve every facet of your store experience, while simultaneously generating in-store traffic, cultivating loyalty, and driving sales.


Don’t just take our word for it. Hear from those who benefit from our platform every day.

Sur La Table

We've used [PowerReviews Store Experience] to create a tailored mission that will help ensure we're measuring the behaviors that we've worked hard to train our team on. Sur La Table has high standards for how we treat our guests, and this program gives us visibility into our effectiveness and lets us know where we're exceeding expectations and where we might need to improve. The ROI has been clear, and our guests have given us great feedback on the program.

Stephanie Winkler-Hadley Director Store Operations Sur La Table

Mystery shopping has always been an important way for us to measure operational performance; however, the traditional model has a number of frustrating limitations. [PowerReviews Store Experience] addresses all of these limitations in a really innovative way. We get more holistic insights at a scale that was never possible before.

Kyle Brown Director of Operations honeygrow

Reinventing the Store Experience

The guide to reopening your retail locations in the midst of COVID-19.

Read the Guide