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The Complete Guide to Ratings & Reviews for 2022

Optimize your Ratings and Reviews strategy for 2022 with practical steps you can apply today, all through the lens of what we know – through our own extensive data – consumers are looking for right now.



  • All
  • Consumer Research
  • UGC Benchmarks
All
  • All
  • Consumer Research
  • UGC Benchmarks

What Motivates Shoppers to Write Reviews in 2023?

The ideal conditions for generating a higher volume of quality reviews, based on a survey of more than 9,000 US shoppers.
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The Complete Guide to Ratings & Reviews (2023 Edition)

Optimize your Ratings and Reviews strategy for 2023. Practical steps you can apply today, all through the lens of what we know - through our ...
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Walmart.com Ratings & Reviews Benchmarks

Benchmarks based on existing Ratings and Reviews data from brands selling on Walmart.com.
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How Fake Reviews Destroy Consumer Trust – and How Brands and Retailers Can Combat Them

The growing problem of fraudulent and manipulated reviews – and how winning brands can take action to preserve the authentic voice of the consumer, according ...
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Why You Should Double Down on Product Reviews in a Downturn

Price is the primary shopper consideration during a downturn. Reviews provide justification for high price ticket items and drive product discovery.
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From Discovery to Purchase: Key Digital & Physical Influences on the Customer Journey

How shoppers discover, browse, research, and buy products both online and in-store, according to a survey of nearly 13,000 consumers in the US
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