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Social Answers Q&A

Convert Shoppers with Fast Answers

 

Social Answers is a Q&A software that increases conversion by enabling you to provide fast answers to questions from online shoppers. Whether you use internal subject matter experts, verified buyers or the online answer community to answer questions, Social Answers gives customers the information they need to make a purchase.

Multiple Answer Sources

Questions can be answered by any combination of your internal subject matter experts, previous buyers, or our on-demand online answer community. Choose the right mix of responders in context of your internal expertise and resources, business hours, and desired response time.

Ask a Product Owner

Questions can be answered by verified buyers, speeding up response times and adding authenticity.

Expert Moderation

PowerReviews uses advanced fraud detection and profanity filter technology to moderate all questions and answers, ensuring authenticity and suppressing inappropriate content. Every question and answer is also reviewed by a human moderator to ensure the highest level of quality.

Virtual FAQ

As questions and answers appear on your product pages, a virtual FAQ is dynamically created, reducing future questions and improving organic search traffic.

In-line SEO®

Our patented In-line SEO® approach drives significant improvements in organic traffic to your product pages by increasing keyword density and improving relevance and freshness of the page’s content.

Increase
Conversions

Increase conversions by answering questions within 24 hours, the crucial time period that determines the success of turning browsers into buyers.

Boost Organic
Search Traffic

Social Answers improves relevance and freshness of content for search engine optimization (SEO) with keyword-rich, permanent assets on product pages.

Insights to Improve
Operations

Q&A conversations provide real time feedback that can reduce return rates, eliminate support costs and improve products and services.

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Case Study

Skechers

“Because those who submit questions are already engaged, if we can give them the answers they want in a timely fashion, they usually buy the shoe.”

Timothy Lakin

E-commerce Merchandising Manager, Skechers

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Why PowerReviews?

See how we give brands and retailers the opportunity to generate and syndicate more authentic content faster and easier than anyone else in the industry.

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