Social Answers is a Q&A software that increases conversion by enabling you to provide fast answers to questions from online shoppers. Whether you use internal subject matter experts, verified buyers or the online answer community to answer questions, Social Answers gives customers the information they need to make a purchase.
Questions can be answered by any combination of your internal subject matter experts, previous buyers, or our on-demand online answer community. Choose the right mix of responders in context of your internal expertise and resources, business hours, and desired response time.
Questions can be answered by verified buyers, speeding up response times and adding authenticity.
PowerReviews uses advanced fraud detection and profanity filter technology to moderate all questions and answers, ensuring authenticity and suppressing inappropriate content. Every question and answer is also reviewed by a human moderator to ensure the highest level of quality.
As questions and answers appear on your product pages, a virtual FAQ is dynamically created, reducing future questions and improving organic search traffic.
Our patented In-line SEO® approach drives significant improvements in organic traffic to your product pages by increasing keyword density and improving relevance and freshness of the page’s content.
Increase conversions by answering questions within 24 hours, the crucial time period that determines the success of turning browsers into buyers.
Social Answers improves relevance and freshness of content for search engine optimization (SEO) with keyword-rich, permanent assets on product pages.
Q&A conversations provide real time feedback that can reduce return rates, eliminate support costs and improve products and services.
“Because those who submit questions are already engaged, if we can give them the answers they want in a timely fashion, they usually buy the shoe.”
E-commerce Merchandising Manager, SkechersRead More