People trust reviews as the authentic voice of other consumers. PowerReviews content moderation services ensure authenticity without compromising quality or control. Advanced fraud detection technology helps protect your brand against fraudulent reviews, slander, foul language, competitor merchant or price references, and offensive images and videos. And our review moderation teams monitor and screen every piece of user generated content for the highest level of quality. We never make any changes—shoppers’ voices are heard as they really are, which adds credibility and authenticity and builds trust in the reviews, questions, and answers.
PowerReviews uses advanced fraud technology and human moderators to validate content as authentic, keeping duplicate reviews, inappropriate brand/retailer promotion, and other fraudulent content off your site.
The PowerReviews moderation team ensures that all user generated content is legitimate, appropriate, and non-contradictory. PowerReviews customers have the option to perform additional moderation.
Our content moderators will automatically bring your attention to content that contains customer service issues, safety concerns, or mentions of erroneous website information to allow you to continually improve the products you offer and the experience your consumers have come to expect.
While some vendors use technology only to moderate some of their reviews, a PowerReviews team member moderates every review, question, and answer.
PowerReviews offers specialized moderation teams who have expertise in specific products (such as electronics) or industries with specific UCG policies (such as pharmaceuticals).
While all questions and answers are moderated for authenticity and relevance, you can also answer questions directly before the moderated content is posted on your site.
Consumers trust reviews as the authentic voice of other consumers. PowerReviews content moderation services ensure authenticity without compromising quality or control.
Advanced fraud technology plus human moderation for all content protects your brand reputation by ensuring that inappropriate content is never posted.
Our Content Moderation Services team is a well-trained, multi-lingual, on-demand workforce that adapts to volume spikes during busy seasons.