Solution

Questions & Answers

Provide all the right answers.

Address purchase-blocking questions seamlessly. Reduce returns and operating costs with tools empowering product owners and brand experts. The only provider syndicating Q&A to retailers helping to build consumer confidence.

Technology

Faster Answers

The most efficient workflows to answer questions quickly. Tap purchasers, product FAQs or our team of experts.

Service

Moderation

Custom moderation leverages professionally-trained moderators to answer questions on your behalf.

Reach

Q&A Syndication

The only solution provider that syndicates Q&A to retailer sites through the PowerReviews Open Network providing answers in more places.

Testimonial

Tim Lakin headshot

Because a customer who submits a question is already engaged, if we can give them the answer they want in a timely fashion they usually buy the shoe.

Tim Lakin
Ecommerce Merchandising Manager at Skechers

Questions & Answers by the Numbers

ANSWER QUESTIONS

55%

Shoppers abandon their online purchase if they can’t find an answer quickly.

SALES LIFT

6X

Average lift on products that have answered questions.

TRAFFIC LIFT

88%

Average traffic lift for products that have answered questions.

Blog

Learn how to limit questions with better descriptions.

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