Consumer Survey

Health and Beauty Shopping Trends in 2023

Today, a growing portion of beauty spending is happening online. Yet, brick-and-mortar continues to thrive – for those businesses that get it right.

Because of this evolution, marketing strategies and tactics that were effective in the past may not cut it for today’s beauty shoppers. Instead, beauty brands and retailers must adapt their strategies in order to attract, convert, and retain shoppers in a crowded marketplace.

Our survey of more than 26,000 beauty shoppers sheds light on how modern consumers browse and buy online – and the key factors that influence their purchase decisions.

Who We Surveyed

This research is based on a survey of 26,340 US consumers fielded in May 2023. Here’s an overview of who we surveyed.

Generations

Click a generation to see a snapshot of generation-specific highlights.

Annual Household Income

Less than $10,000
5%
$10,000-$24,999
7%
$25,000-$49,000
18%
$50,000-$74,999
21%
$75,000-$99,999
17%
$100,000-$149,999
18%
$150,000 or higher
14%

Total Monthly Beauty Spending (Online + In-Store)

$0
0%
$1-$50
16%
$51-$100
28%
$101-$200
27%
$201-$500
21%
$500+
8%